Legal Document
Terms & Conditions
Effective Date: 01 January 2026 · Last Updated: 01 April 2026 · Shivlam IT Services
By accessing or using Shivlam's services — including our website, mobile apps, and any delivered software — you agree to the following terms. Please read them. They are written plainly and honestly.
01
Acceptance of Terms
By engaging Shivlam for any service — app development, web development, game development, brand building, or SEO — you confirm that you have read, understood, and agreed to these terms. If you do not agree, please do not use our services.
02
Services Provided
Shivlam provides iOS app development, Android app development, Flutter development, web design and development, Unity game development, AR/BIM solutions, SEO, and brand building services. The specific scope of work for each engagement is defined in a separate project agreement or proposal document.
03
Project Agreements & Scope
All projects are governed by a written scope of work agreed upon before work begins. Any changes to the project scope — including new features, design revisions beyond the agreed rounds, or platform additions — will be treated as change requests and may be subject to additional time and cost.
04
Payment Terms
Payment schedules are outlined in individual project proposals. Typically, projects require a deposit before work begins, with milestone-based payments throughout. Shivlam reserves the right to pause work on any project where payment milestones are overdue by more than 14 days.
05
Intellectual Property
Upon receipt of full payment, all custom-developed code, designs, and deliverables created specifically for your project become your property. Shivlam retains ownership of any pre-existing frameworks, tools, or reusable components used in the build. We may display completed projects in our portfolio unless otherwise agreed in writing.
06
Confidentiality
Shivlam treats all client information, business requirements, and project details as confidential. We do not share your project information, business data, or proprietary materials with any third party without your explicit written consent, except where required by law.
07
Warranties & Limitations
Shivlam warrants that work will be delivered with professional care and skill. However, we do not guarantee specific business outcomes — such as app store rankings, download numbers, or SEO positions. All software is delivered as-is after testing, and post-delivery bug fixes are covered for a period specified in the project agreement.
08
Third-Party Services
Some projects may involve third-party platforms, APIs, or services (e.g. Firebase, Apple App Store, Google Play, AWS). Shivlam is not responsible for changes, outages, or policy updates by these third parties. Costs related to third-party services — such as hosting or API fees — are the client's responsibility unless otherwise agreed.
09
Termination
Either party may terminate a project engagement with 14 days written notice. In the event of termination, the client is responsible for payment of all work completed up to the termination date. Deposits are non-refundable once work has commenced.
10
Governing Law
These terms are governed by the laws of India, with jurisdiction in Ahmedabad, Gujarat. Any disputes will first be attempted to be resolved through direct communication. If unresolved, disputes will be subject to arbitration under Indian law. For any questions regarding these terms, contact us at hi@shivlam.com.
Questions about these terms?
We're happy to clarify anything before you engage with us.